Returns/Refunds Policy

• Non-Transferable: Tickets purchased are strictly for personal use and are non-transferable unless authorised in writing by the event organiser. The resale of tickets is prohibited.
• No Refunds: Tickets, once purchased, cannot be refunded, exchanged, or modified, except in case of event cancellation or postponement as determined by the event organiser.
• Cancellation Protect: If the event offers cancellation protection (as applicable), the ticket can be refunded under specified conditions, provided the cancellation request is made within the allowed window.

Promotions and Offers

Any promotional offers or discounts, such as the Early Bird Offer, are subject to change at the organiser's discretion and may not be applicable to tickets purchased before the offer was announced. Tickets purchased during promotions or discounts are subject to the specific terms of that offer.

Event Cancellation or Postponement

If the event is cancelled or rescheduled, we will provide a refund or an alternative arrangement as per the event organiser's instructions. However, any non-refundable charges, such as booking fees, will not be refunded. You must follow any specific instructions provided by the event organiser in such cases.

No cancellations will be accepted once a ticket purchase is confirmed. We strongly encourage you to confirm your plans before purchasing tickets.

Ticket Transfers

Ticket transfers are allowed under the following conditions:

• A transfer request must be submitted at least 7 days prior to the event.
• The ticket holder must contact us via email at Company E-Mail as mentioned above, with the following details:
• Full name of the original ticket holder
• Full name of the transferee
• Ticket number or booking reference
• Additional relevant details as requested
• The organisers reserve the right to reject a transfer request if it does not meet the above criteria or if the request is received after the cut-off period.

QR Code for Entry

A Unique Ticket ID will be sent to your registered email address upon successful ticket purchase. The Unique Ticket ID is required for entry into the event. It is the responsibility of the ticket holder to ensure the Unique Ticket ID is available (either printed or digital) and presented at the event entry point.

Failure to present the Unique Ticket ID may result in denied entry. If you encounter any issues or do not receive your Unique Ticket ID, please contact us at Company E-Mail as mentioned above.

General Terms

• By purchasing a ticket, you agree to adhere to all event-related policies, including behavioural guidelines, safety protocols, and security measures.
• The organisers reserve the right to amend or update these policies at any time without prior notice, as deemed necessary.
• In cases of unforeseen circumstances (e.g., force majeure events such as natural disasters or government regulations), the organisers may reschedule or cancel the event. Ticket holders will be notified promptly of any changes, and options for refunds or rescheduling will be considered on a case-by-case basis.

For further assistance or clarification regarding any aspect of these policies, please do not hesitate to contact us at Company E-Mail as mentioned above.